Production and Traffic Manager

Job Description

For over 160 years, the University of Washington has been a hub for learning, innovation, problem solving and community building. Supporting this legacy and important public mission—with the goal of making the UW the world’s greatest public university, as measured by positive impact—guides everything we do in University Advancement. Bringing together development; alumni and stakeholder engagement; marketing and communications; and advancement operations, we advance the UW’s impact by developing meaningful connections that foster pride, advocacy and philanthropic support.

The mission of University Marketing & Communications (UMAC) is to lead branding, marketing and communications efforts that advance the reputation, resources and relationships of the University. This starts with creating a culture of belonging within our organization that values the diverse experiences and expertise of our team members, allowing everyone to thrive and to contribute their unique talents as we strive to achieve our shared goals.

University Marketing & Communications has an exciting opening for a Production and Traffic Manager. This is a full-time permanent position.

The Production and Traffic Manager plays a central role in coordinating and advancing the creative work of University Marketing & Communications (UMAC). Reporting to the Associate Director for Creative and Integrated Operations and working in partnership with Project Managers, this role manages the production workflow for UMAC’s Creative team, including writers, editors, graphic designers, photographers, videographers, brand managers, and event producers. The Production and Traffic Manager leverages a range of systems and tools to organize projects, maintain schedules, ensure production processes are followed, and facilitate effective collaboration across teams. Through day-to-day coordination and leadership, this position keeps teams aligned and projects on track.

What You Will Do

Production and Traffic Management (80%)

• Manage multiple workstreams for creative products and materials in various stages of completion, from start to finish.
• Consult with project managers to prioritize incoming work; create detailed production timelines and secure creative resources.
• Connect with creative colleagues daily to ensure successful execution of all creative assets.
• Proactively advise project managers and partners on project timelines, current project status and capacity.
• Anticipate and respond to shifts in priorities, tasks and/or requirements.
• Monitor Creative team members’ workloads, adjusting assignments and deadlines accordingly.
• Help remove ambiguity in work requests and issues that arise, to provide a clear path forward for project teams.
• Effectively articulate and advise on roadblocks, gaps and project needs. Identify risks and provide recommended solutions.
• Identify priorities and make judgment calls when scheduling or rescheduling meetings as necessary to move projects forward.
• Manage production through a lens of equitable, antiracist communication and collaboration practices, being open to ongoing learning and feedback.
• Negotiate prioritization of projects while maintaining relationships and a collaborative environment.

Production Systems Management (20%)

• Ensure that project organization is consistently and accurately updated in project management software (Asana).
• Participate in the project management advisory group; provide insight and guidance on the production environment, processes and policies as they relate to the overall project management system.
• Work with colleagues to develop and implement project management best practices.
• Report and analyze production data and advise leadership on resource-related decisions.
• Maintain the SharePoint project library and ensure all final creative is archived appropriately.

Required Qualifications

To be considered for this opportunity, your application must demonstrate that you meet the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications will not be forwarded to the Hiring Department.

Bachelor’s degree AND two years of work experience in project or traffic management roles, preferably in marketing, event management, publishing or related field.

Preferred Qualifications

• Demonstrated track record of successfully owning complex projects.
• Proven ability to influence, advise, and guide creative teams and cross-functional stakeholders with confidence, diplomacy, and sound judgment across diverse organizational structures.
• Strong organizational and project management skills, with the ability to effectively prioritize, coordinate, and deliver multiple concurrent projects in a deadline-driven environment.
• Demonstrated ability to anticipate, navigate, and resolve conflicts proactively and collaboratively while advancing organizational goals and fostering positive working relationships.
• Curiosity and aptitude for learning, evaluating, and adopting emerging technologies and tools to enhance operational effectiveness, efficiency, and team success.
• Proficiency in Microsoft Office Suite, including the ability to leverage tools effectively for communication, reporting, data management, and project coordination.
• Experience utilizing document management platforms such as SharePoint or Dropbox, as well as project management and collaboration tools such as Asana, Smartsheet, Wrike, or Monday.com.

What You Can Expect

• Hybrid-work schedule with three days in the office and two days eligible for telework per week.
• Cubicle/open workspace environment that may result in higher noise levels and visual distractions.
• Workload and times may vary, including occasional evenings or weekends.
• Access to reliable transportation for local travel and willingness to travel when necessary.

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Compensation, Benefits and Position Details

Pay Range Minimum: $72,888.00 annualPay Range Maximum: $75,492.00 annualOther Compensation: -Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift: First Shift (United States of America)Temporary or Regular? This is a regular positionFTE (Full-Time Equivalent): 100.00%Union/Bargaining Unit: Not Applicable About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.