General Service Clerk

Job Description

Faculty Practice Plan Services (FPPS) has an outstanding opportunity for a General Service Clerk.

Work Schedule • Full-time • Days

Position Summary The Clerk, General Services Float is responsible for providing clerical support services within the General Services and Finance departments.

Duties and Responsibilities

• Answer main telephone lines in a positive, professional manner and obtain accurate information when taking messages
• Print and mail correspondence emailed by Insurance Follow-up Specialists
• Work Clerical and Attachment Claim Edits to ensure claims go out with appropriate medical documentation
• Document EPIC account
• Attach correspondence to appropriate accounts
• Distribute incoming faxes and correspondence
• Submit medical records to various payers
• Take appropriate action on DSHS, L&I and other types of insurance correspondence
• Provide verification of insurance coverage as may be required for various projects
• Send notification of Unclaimed Property to Washington State
• Scan documentation into OnBase
• Batch and mail refund checks
• Back up Incoming Mail Clerk

Minimum Qualifications High School Diploma or equivalency

One year of experience in patient accounting, customer service, or a related office environment.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Compensation, Benefits and Position Details

Pay Range Minimum: $21.40 hourlyPay Range Maximum: $28.83 hourlyOther Compensation: -Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift: First Shift (United States of America)Temporary or Regular? This is a regular positionFTE (Full-Time Equivalent): 100.00%Union/Bargaining Unit: SEIU Local 925 NonsupervisoryABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.