What they ask for
About the role
With a reputation built on excellence, innovation, and exceptional service, we empower our clients through high-touch, high-impact experiences powered by proprietary technology and world-class talent. As our U.S. Events footprint continues to grow, we are seeking a dynamic, service-obsessed, and commercially minded professional who leads by example and delivers flawless experiences that consistently exceed expectations.
In this pivotal role, you will spearhead end-to-end event planning for key clients while collaborating closely with operational leaders, Team Leads, and our wider events organization. You will leverage deep market expertise to advance client objectives, cultivate lasting cross-functional partnerships across Reed & Mackay, and maximize commercial revenue generation—all while delivering outstanding return on investment for our partners.
What You’ll Do:
Oversee the comprehensive coordination and execution of entire event programs, focusing on operational aspects
Manage specified client-based events including sourcing, contract negotiation and review, offsite activity coordination, supplier payments, invoicing, and reconciliation
Lead events from conception through to delivery and financial reconciliation
Collaborate closely with client contacts to comprehend and fulfill program objectives and outcomes
Provide clear guidance to the project team regarding client needs, expectations, business rules, and objectives
Identify opportunities to increase the value of existing and new business
Develop and manage client event budgets, ensuring agreed profitability through careful negotiation and commercial awareness
Maximize all income opportunities by leveraging enhanced commission rates and preferred partner relationships to negotiate cost savings
Agree and advise on setups for function rooms, including layout, seating, AV, and food & beverage needs
Provide out-of-hours support as necessary
Identify critical success factors for projects based on clients' success measures
Maintain meticulous project documentation to ensure compliance with contract policies, documentation standards, and Service Level Agreements
Generate and maintain virtual payments to suppliers as required
Responsible for completing Event Specific Agreements on a per-project basis
Prepare and review rooming lists in a timely manner to meet agreed deadlines
Ensure timely completion of payment, billing processes, and final financial reconciliation
Provide structured event feedback to all stakeholders through debrief notes for inclusion in account reviews
Attend internal and external meetings as required, document minutes, and follow up on outstanding action items
Support on-site events when necessary and coordinate client venue visits upon request
Comply with Reed & Mackay technology usage guidelines and systems as required
Work closely with the Events Leadership Team to deliver a seamless, professional service to clients
What We’re Looking For:
Proven experience planning a variety of events, including meetings, group accommodation, and venue sourcing
2+ years of current, relevant meeting and event planning experience, ideally both nationally and internationally
Positive interpersonal skills with the ability to build and maintain strong relationships with colleagues, clients, and suppliers
Self-motivated, fostering a sense of enthusiasm and collaboration across the team
Strong client-facing, consultative, and presentation skills
Excellent critical thinking and problem-solving abilities
Open-minded, adaptable, and receptive to change in a fast-paced environment
Strong attention to detail, high customer service standards, and proven negotiation skills
Exceptional organizational skills with the ability to coordinate multiple resources and concurrent priorities
Ability to remain calm, focused, and effective under pressure in high-stress situations
Solid business acumen and commercial awareness
Effective influencing and stakeholder management skills
Professional verbal and written communication skills
Proficient in Microsoft Office Suite, modern project management tools, and venue sourcing platforms (especially Cvent)
Strong multitasking capabilities with an urgency-driven mindset to resolve time-sensitive issues efficiently
Empathetic approach paired with consistent, polished professionalism
Proven ability to adapt and thrive within a hyper-growth environment
Resourceful, independent thinker capable of troubleshooting issues and resolving complex customer inquiries
Track record of developing and maintaining strategic client, Account Manager, and Account Executive partnerships
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$60,000 — $70,000 USD
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here . Your decision to do so will not affect how your candidacy is evaluated.
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