Enterprise AI Architect

Enterprise AI Architect1Enterprise AI Architect Location: San Jose, CA – Onsite Experience: 8+ Years

Role Overview We are looking for an experienced Enterprise AI Architect to assess enterprise RTB operations and design AI-first, predictive, and autonomous managed services solutions. The role will work closely with US-based business and IT stakeholders and coordinate with offshore AI teams. Key Responsibilities • Identify high-value AI/Agentic opportunities across L2C, S2P, Finance, and RTB operations. • Analyze ServiceNow/Jira incidents, SOPs, and operational processes to identify automation opportunities. • Design AI agents, multi-agent workflows, RAG solutions, and self-healing automation. • Architect AI solutions across Oracle Fusion, Salesforce, Zuora, MuleSoft/OIC, and AWS. • Establish Human-in-the-Loop controls, security guardrails, and AI governance. • Ensure compliance with SOX, ITGC, SoD, PII, and data privacy requirements. • Lead onsite AI workshops, POCs, and innovation initiatives with senior stakeholders. • Define AI performance metrics, ROI, operational efficiency, and cost optimization. Required Skills • 8+ years of Enterprise Architecture experience with 3+ years in AI/ML, GenAI, or Intelligent Automation. • Strong hands-on experience with Agentic AI / LLM frameworks such as LangChain, LangGraph, CrewAI, or AutoGen. • Strong knowledge of LLMs, prompt engineering, RAG, and AI agent architecture. • Experience with at least two enterprise platforms: Oracle Fusion, Salesforce, Zuora, or RevPro. • Strong understanding of REST/SOAP APIs, MuleSoft, OIC, AWS, and OAuth. • Experience with AI governance, security, observability, and enterprise integration. • Excellent stakeholder management and communication skills with the ability to work directly with US business and IT leadership. Good to Have • Experience with Datadog/APM and AI-Ops monitoring. • ITIL, DevOps, SOX, or enterprise governance experience. • Experience delivering AI POCs and driving enterprise AI adoption. • Prior onsite consulting experience in the US.