Principal Solutions Consultant

PTC · Remote, USA · Remote

LeadCustomer success & supportPosted today

What they ask for

ERP

About the role

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Principal Solutions Consultant, Arena

Arena is designed to help modern manufacturers speed product development and get innovative products to market fast. With Arena’s product lifecycle management (PLM) and quality management system (QMS) solutions, you can confidently create, control, and collaborate anytime and anywhere. As part of PTC, we are expanding the boundaries of SaaS product development in the Cloud to help companies speed digital transformation. Our cloud-based PLM & QMS software is used by product innovators from stealth mode startups to enterprise companies.

About the Job As a Principal Solutions Consultant, you are the senior technical and business voice on our most strategic opportunities. You partner with Account Executives to shape the win strategy, lead executive vision and value conversations, and architect how Arena fits into the customer’s broader product development ecosystem. Beyond individual deals, you help raise the performance of the entire SC organization through mentorship, reusable assets, industry expertise, and thought leadership.

What you'll do Win complex deals • Own the technical win plan on strategic new business and expansion deals as a true co-seller with your AE or AM. • Lead strategic discovery and value workshops that translate business challenges into quantified value. • Build and deliver compelling story-driven demonstrations that bring the customer’s future-state experience to life and demonstrate value from end users to the C-suite. • Scope and lead trials and POCs with executive sponsors and clear success criteria. Design the solution • Lead fit assessments and map a customer's current processes and systems (CAD, ERP, QMS, supply chain) to an efficient future state on Arena and the PTC portfolio. • Spot cross-sell opportunities across our PTC portfolio. • Set realistic scope and give early input to implementation planning, so what we sell is what we deliver. Raise the bar • Serve as the team's go-to expert in at least one target industry (High Tech, Semiconductor, Life Sciences, A&D, Industrials) and be proficient in all other industries. • Mentor SCs, lead enablement, and build reusable demo frameworks, datasets, POC templates, and video content for target industries. • Bring customer insight back to Product, Marketing, and Engineering to shape the roadmap and go-to-market messaging. • Represent Arena as partner and thought leader at industry events.

What you bring (Required) • 10+ years in presales, solutions consulting, or sales engineering at an enterprise software company • 5+ years in presales or solutions consulting for PLM, QMS, ERP, or CAD/ECAD software • Track record of winning complex enterprise deals, with measurable results (e.g., revenue influenced, win rate, strategic accounts won) • Experience applying value-based selling or solution selling methodologies (e.g., Value Selling, MEDDICC, Command of the Message) • Experience building and presenting business cases and ROI to VP-level or C-level stakeholders in Engineering, Quality, or Operations • Experience designing and delivering customized, scenario-based (“day-in-the-life”) software demos and presentations • Technical knowledge of enterprise integrations, including APIs, iPaaS, ERP, and CAD systems • Experience designing solution architectures that show how a PLM/QMS solution fits into a customer’s technology landscape • Bachelor of Science degree in Engineering, Computer Science, or a related technical field, or equivalent technical work experience • Industry experience in at least one of: High Tech, Semiconductor, Life Sciences / Medical Devices, Industrial Manufacturing, or Aerospace & Defense • Working knowledge of regulatory and quality standards in these industries (e.g., FDA 21 CFR Part 11/820, ISO 13485, ISO 9001, AS9100, ITAR, RoHS/REACH) Nice to have (Preferred) • Experience with AI, automation, or workflow tools in a PLM or QMS context • Experience with PTC products (Windchill, Creo, Onshape, Codebeamer) or other PLM/CAD platforms (e.g., Siemens Teamcenter, Dassault ENOVIA/3DEXPERIENCE, SolidWorks) • Experience representing a company at customer events, user conferences, or industry trade shows

This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $132,000-$198,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.

This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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