Family Care Specialist

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Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES • Builds at-need charts • Verifies at-need files before sent for verification • Performs blind checks • Follows up with memorial renderings, processes and timelines • Notifies families when flowers are placed • Sets Arrangement Continuation Appointments • Designs memorials • Serves at-need cemetery families that currently own property • Sets follow-up visits at the at-need arrangement conference • Logs information for Family Service Counselors • Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education • High School diploma or equivalent

Certification • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience • None

Knowledge, Skills & Abilities • Ability to communicate effectively with associates, contractor personnel and client families • Ability to work productively with minimal supervision; achieves work objectives in a timely manner • Ability to resolve routine problems promptly and effectively • Ability to adapt to change in priorities

Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) #SCI

Postal Code: 78660

Category (Portal Searching): Sales

Job Location: US-TX - Pflugerville